TERMS & CONDITIONS
TERMS & CONDITIONS
Product Care:
At Simple Booth Australia, we have worked extremely hard to be able to offer a Photo Booth that is minimal, stylish, classy and most importantly fun! All of our products are handcrafted and cannot easily be replaced.
When hiring our Photo Booth you agree that any damage to props, backdrops or the Photo Booth machine, printer and components, that occurs as a result of the negligence of your guests will be paid for by you as the hirer as per replacement or fixed quotation from the appropriate supplier.
Installation Requirements:
Special Requirements
Please ensure the designated area allocated for our Photo Booth is large enough for our team to set up. No refunds are issued if the space is too small for our team to safely leave our equipment set up. We require a space that is 2.5m (w) x 2.5m (d) x 2.5m (h).
Backdrop
If hiring our backdrop, please note the dimensions of the backdrop are 2.4m high and 2.4m wide. Please ensure the ceiling will allow for this height. If we arrive at your event and the backdrop does not fit, we will set up without a backdrop. No refunds will be issued.
Outdoor Events
Unforeseen changes in the weather deeming the backdrop or Photo Booth and equipment to be unusable do not warrant a refund, but a credit note will be provided for 12 months to the value of the remaining duration of your event hire if we are required to pack up.Simple Booth Australia reserve the right to not set up our equipment in current or predicted windy/rainy/stormy weather for safety reasons, but every effort for alternatives will be made. This may mean having the Photo Booth without a backdrop, due to windy weather making the backdrop falling a safety hazard. Please ensure the ground is even if having the backdrop outdoors, otherwise your photos and backdrop will be on an angle. Please also ensure when having the Photo Booth in a yard it is not in direct position where children will be running through and around.
Power points
We will have extension cords but please ensure a power point is at least 2m from our Photo Booth.
Wifi Connection
Our Booths require a wifi connection to enable instant SMS and email functions. If your event location does not have a stable connection for our portable wifi, your guests will receive their SMS and emails the following day. Some functions may not work without wifi.
Privacy & Safety
As a small local business, your event photos are the main forms of advertisement that we use to promote our services. We take Live Photos and videos of your event, as well as use the content of your guests on our social media pages. If you prefer your event photos to not be used, please let us know before your event.
Payment Terms and Cancellation Policy
$250 non-refundable retainer to reserve your date to secure your event date. Bookings are not confirmed until a booking form is completed and deposits are received.
The remaining balance is due 14 days prior to your event. Our Photo Booth will not be set up until full payment is received.
If you need to cancel your booking after any payments are made, we will endeavour to reschedule your booking. A credit note will be issued for 12 months from your original deposit date. No refunds will be issued.
Travel Fees
We include 1.5 hours worth of return travel with every booking. Any travel outside of the 1.5 hours will be quoted on a case by case basis.
Idle Hours
We arrive 1.5 hours prior to your event start time to start setting up. If you or your venue require our team to be set up earlier than this, the earlier bump in time will be quoted on a case by case basis.
Indemnification
Simplebooth will not be liable for failing to perform under the Agreement by the occurrence of any event beyond our reasonable control, including a labour disturbance, Internet outage or interruption of service, communication outage failure by a service provided to us to perform, fire, threatened or actual act of terrorism, natural disaster, or war. Simple booth will not be liable for any delays caused by the venue.
Miscellaneous
Simplebooth representatives may stop the usage of the booths at any time during the event if they feel that the booths are being misused in a way that is dangerous to any person or potentially damaging to the product. Any variations to these Terms & Conditions must be agreed to in writing by Simplebooth. The hirer agrees that in all circumstances, Simplebooth liability is limited to an amount equal to the booking cost and not be liable for indirect or consequential damages.
FAQ
Q: How much space do you need?
A. For the best results, we ask for 2.2m x 2.2m x 2.2m. The actual unit typically sits 1.8m from the backdrop.
Also, we love being set up next to the dessert table. Just saying.
Q: What’s the deal with prints?
A. Your Simple Booth rental INCLUDES 2×6 inches – Photo Strip ( ALWAYS Prints 2 Copies after each session ) or you an upgrade 4×6 inches – Post Card Size ( Prints 2 Copies after each session )
Q: What kind of power do you need?
A. Simple Booth requires a dedicated (nothing else plugged into the same outlet) 240v ( Australian Standard) outlet for power.
Q: Is Simple Booth insured?
A: You betcha. We carry up to $10M in liability insurance. Should your venue require a Certificate of Insurance, we need just a few days to get that emailed or faxed to them.
Q: How long do you need for set-up/break-down?
A. Set-up and testing takes about 50 minutes. This time is not billed to you. Simple Booth can be broken down and out the door in about 35 minutes.
Q: Can Simple Booth be set up outside?
A. Due to inconsistent lighting, electrical power, and Sydney weather patterns, Simple Booth is an INDOOR-ONLY booth.
Q: Can children use the booth?
A. Absolutely! Kids are the best at photoboothery! Shorter children must be held by an adult. Simple Booth does not provide a step stool or chair. For children’s parties, the Photo Booth can be set up at a shorter height.
Q. Do you offer those DIY albums where guests can leave their photo?
A. Yes.